Share this Job

Southfield, MI, US

Senior Quality Engineer, Warranty


Drive Your Career

Lear Corporation is the leading Tier 1 automotive supplier serving all of the world's major automotive manufacturers with our world-class automotive seating and automotive electrical products. Our products are developed and produced by a diverse, talented team of more than 165,000 people. With operations in 39 countries, Lear operates in every major automotive manufacturing region in the world. For our globally positioned and successful teams, we are looking for dedicated talents with zest for action and enthusiasm. If you love challenges, want to experience development opportunities unrestrained, and want recognition that pays off, then you've come to the right place with Lear.




As a member of the Warranty team, the Senior Quality Engineer will be responsible for effective execution of Lear’s core warranty management processes which includes customer specific requirements & compliance, warranty data analysis, part return analysis, warranty lessons learned, system improvements, and debit management.

The Role:

Your work will include, but not be limited to:

  • Warranty Claim Data management
    • Analyze warranty data and performance metrics
    • Lead the reviews with cross-functional team to assign and address warranty issues
    • Lead regular report outs to internal and external customer
    • Responsible to validate effectiveness of corrective actions
    • Monitor current and previous model years’ warranty performance through end of warranty period for high time in service spikes
  • Warranty Part Return and Technical Factor
    • Primary contact for warranty returned parts and reviews
    • Proper documentation of findings in Lear’s warranty database
    • Lead reviews with cross-functional team to address findings from part analysis
    • Lead in the establishment of liability percentage
  • Warranty Debit
    • Lead in debit reviews and in resolving debit discrepancies
    • Communicate pending debits to appropriate department or plant
    • Perform cost estimate/forecast
  • Warranty Lessons Learned & System Requirements
    • Ensure warranty lessons learned are documented in controlled documents, such as Control Plans, D/PFMEA, work instructions, etc.
    • Participate in design reviews and provide pertinent warranty lessons learned
    • Participate in quality/warranty system improvements that pertains to pertinent areas of expertise and job responsibility.
    • Continuously update skills and knowledge via available customer training and other sources of knowledge.
  • Subject matter expert to customer specific requirements including warranty terms and conditions

The Hour by Hour Task Breakdown with percentages:

  • Data management (50%)
  • Part return management (30%)
  • Debit management (10%)
  • Lessons Learned (10%)


Your Qualifications:

  • Bachelor’s degree in Electrical/Mechanical Engineering, or related technical program. Other degree will be considered with relevant experience.
  • Minimum 3 years work experience in warranty, engineering, or manufacturing within the automotive industry
  • High proficiency in Excel, Powerpoint, and experience in database

Bonus If You Have:

  • Strong negotiation skills
  • Strong leadership skills
  • Excellent verbal and written communication skills
  • Six Sigma Green belt / Black belt certified
  • Previous experience with customer warranty systems (Ford, GM, Stellantis)
  • Knowledge of a wide range of problem-solving tools, methodologies, and statistics
  • Strong time management and organizational skill

Lear Corporation is an Equal Opportunity Employer, committed to a diverse workplace.


Applicants must submit their resume for consideration using our applicant tracking system. Due to the high volume of applications received, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the United States without sponsorship. Unsolicited resumes from search firms or employment agencies, or similar, will not be paid a fee and will become the property of Lear Corporation.


Nearest Major Market: Detroit