APQP & Customer satisfaction Engineer



Country/Region:  Mexico
Job Function:  Quality
Requisition ID:  34919
Employment Type:  Salary



Lear For You


We work hard for the people who work for us. We champion our teams. We foster collaboration, inclusion, respect and excellence. What we are trying to say is we want to be more for you.


We are your path to a better career, a better future, and a better you.


Our teams have invented groundbreaking technologies, flawlessly manufactured millions of products and earned a long list of awards. Year after year, we are one of the World's Most Admired Companies. 


Our teams are the secret to our success. They are empowered, inventive and inclusive. Passionate about their craft. Driven to succeed. Because we all understand that we must work together to win. 


Are you ready for a better career? A better future?


We're Lear For You

We are in position to offer a great job opportunity to work as a APQP & Customer Satisfaction engineer based in our Reynosa Plant(Reynosa, Tamaulipas México)


As a APQP & Customer Satisfaction engineer, you will be in Responsible for  Ensure that the quality of the parts produced at Lear Thermal Comfort System Reynosa meets all customer expectations through the correct understanding and validation of compliance with all the requirements established by them in the product development and launch stage, and already in serial production.


Your Tasks will be

  • Develop and submit PPAP’s documents for new products.
  • Own and Lead assigned Program / Product 8D’s.
  • Coordinate to Analyze, troubleshoot and follow up on customer or internal quality issues during launch process.
  • Analyze and troubleshoot on internal quality issues during mass production.
  • Responsible for providing accurate analysis and on time response for customer complaints for products under launch process and Serial into customer portals, or as customer required.
  • Coordinate timely completion of dimensional capability, gauge certification and R&R signed approvals, dimensional studies on finished goods with road maps as required.
  • Effective launch transition to production


To be successful in this role you will need:

Practical experience and skills: Minimum of 3 – 5 years’ experience with emphasis in Quality

Experience with ISO / TS-16949 and ISO 14001 requirements desirable.

English level advanced.

Excellent skills in excel

Location Code: