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Customer Service Analyst

Location: 

Apodaca, Nuevo Leon, MX, 25350

Country/Region:  Mexico
Job Function:  Purchasing
Requisition ID:  46831
Employment Type:  Salary

Lear For You

We work hard for the people who work for us. We champion our teams and foster collaboration, inclusion, respect and excellence. Because we want to be more for you.

A path to a better career. A better future.

Our teams have invented groundbreaking technologies, manufactured millions of products and earned a long list of awards. Year after year, we’re named one of the World’s Most Admired Companies.

They’re the secret to our success—empowered, inventive and inclusive. Passionate about their craft. Driven to succeed. Because we win together.

Are you ready for a better career? A better future?

Job Description

We are in position to offer a great job opportunity to work as Customer Service Analyst based in Apodaca Plant, Apodaca, NL. (E-Systems Division).
As Materials Customer Service Analyst you will be responsible for timely follow-up with clients and its portals.

Responsibilities

 

  • Customer shipment tracking.
  • EDI analysis, detecting decreases or increases in demand.
  • Entry of customer requests through the MRP system.
  • Maintain Finished Goods inventory within level.
  • Timely follow-up on engineering changes for each product with the corresponding department.
  • Updating and maintaining customer portals.
  • Follow-up with the production and materials planning team.

Skills

Supplier Management
Invoicing
Collaboration
Capacity Planning
Cycle Counting
Business Acumen
Risk Management
Sales Inventory And Operations Planning
Critical Thinking
Price Negotiation
Program Management
Six Sigma Methodology

Education Requirements

Industrial Engineering, International Business, International Relations, Administration or related fields.

Experience Requirements

2+ years of experience in automotive industry necessary.

Certifications / Licenses

Languages

Proficient English level.

Equal Opportunity Employer

Lear Corporation is committed to fair, merit‑based employment practices and equal opportunity.

We provide reasonable accommodations in accordance with applicable law. For assistance during the application process, contact your recruiter directly.

Applicants must submit their resume for consideration using our applicant tracking system. Due to the high volume of applications received, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the country where the position is located. Unsolicited resumes from search firms, employment agencies, or similar, will not be paid a fee and will become the property of Lear Corporation.
Location Code:  0658

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