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Location: 

Coventry, GB

Account Manager

 

Account Manager

 

Lear Corporation are looking for an experienced Account Manager to join our Eagle Ottawa business . You will be based at our UK Eagle Ottawa Headquarters in Coventry.

 

Eagle Ottawa deliver the most luxurious, durable and performance-tested leathers to more OEM brands around the world than any other automotive leather supplier, while ensuring sustainable and responsible sourcing practices. Our premium leathers are designed for seamless integration with our industry leading secondary operations, exceeding customer expectations for quality and service.

 

SCOPE OF THE POSITION

 

 

Responsible for the strategic direction of accountable business and team, delivering targeted sales and profitability utilising the skills of a team of direct report Account Managers and support functions. Taking an active role in the UK management team to ensure that sustainable business growth and strong customer relationships are upheld.

 

 

  • Review program mid cycle change schedule with the Sales Analyst monthly.
  • Obtain details of new colours and technologies required for Mid-cycle changes (MCC) from the OEM based on mid cycle change schedule.
  • Communicate MCC program details (voice of the customer) within Eagle Ottawa via cross functional team through Project request or Profile system.
  • Attend and support weekly cross functional weekly APQP team meeting to ensure delivery of product approvals to support all awarded business launch and MCC programs. Communicate progress to OEM monthly and highlight risks and mitigation plans.
  • Identify need for, prepare and co-ordinate with the program manager, an RFQ meeting for any opportunities arising from mid-cycle changes.
  • Responsibility to assure program budget requirements and financial returns meet or exceed Lear hurdle rates and corporate commitments.
  • Take an active role in the UK management team alongside engineering and program management functions.
  • Growing the Leather business with the customer base through sourcing opportunities.
  • Management of direct reports.
  • Ensure the Account Management teams conformance to standard process + procedure.
  • Act as the first point of escalation with the customer and work to resolve open commercial disputes.
  • Protect the interests of Lear whilst managing customer expectations.
  • Coordination and interface with global cross-functional departments to achieve goals