Customer Quality Engineer

Driving the future of automotive. We’re Lear For You.

Lear, a global automotive technology leader in Seating and E-Systems, enables superior in-vehicle experiences for consumers around the world. Our diverse team of talented employees in 38 countries is driven by a commitment to innovation, operational excellence, and sustainability. Lear is Making every drive better™ by providing the technology for safer, smarter, and more comfortable journeys. Lear, headquartered in Southfield, Michigan, serves every major automaker in the world and ranks #186 on the Fortune 500.  Further information about Lear is available at lear.com, or follow us on Twitter @LearCorporation. The production plant in Ostrov u Stříbra has been operating since 2008 and is one of the key production units within the European Lear network. In Ostrov u Stříbra we produce high-quality seating systems for key customers of the automotive industry. More than 800 employees work together on attractive seat models for the Audi, BMW and Porsche.

About us:

The production plant in Ostrov u Stříbra has been operating since 2008 and is one of the key production units within the European Lear network. In Ostrov u Stříbra we produce high-quality seating systems for key customers of the automotive industry. More than 800 employees work together on attractive seat models for the Audi, BMW and Porsche.

We offer:

• A great opportunity to build a career in a dynamic, growing and promising society.
• Transport allowance and relocation package for candidates outside from Ostrov
• Contribution to supplementary pension insurance according to Lear's pension plan.
• Flexible working hours and 25 days of holiday.
• Possibility of eating directly in the race - lunch is paid by Lear.
• Favourable employee mobile tariffs and other non-financial corporate benefits.

Your tasks will be:

• Acting as a main communication partner for the customer
• Management of action plans for customer quality concerns
• Management and tracking of all customer KPIs including setting and implementation of action plans
• Supporting and participating on P-FMEA
• Management of customer claims
• Preparing 8D reports
• Leading problem solving meetings
• Cooperating with APQP Engineers
• Tracking of PPAP in serial production and customer release evidence
• Active participation on change management (product & process)

Required skills:

• Hands-on experience in quality area
• Knowledge and practical experience with tools and methods as P-FMEA, PPAP and 8D
• Problem solving attitude and very good communication skills
• Driving license cat. B
• Good communication in English and Czech

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