Customer Quality Engineer


Ostrov, CZ, 34901

Country/Region:  Czech Republic
Job Function:  Quality
Requisition ID:  28501
Employment Type:  Salary

Driving the future of automotive. We’re Lear For You.


About us:

The production plant in Ostrov u Stříbra has been operating since 2008 and is one of the key production units within the European Lear network. In Ostrov u Stříbra we produce high-quality seating systems for key customers of the automotive industry. More than 800 employees work together on attractive seat models for the Audi, BMW and Porsche.


We offer:

  • A great opportunity to build a career in a dynamic, growing and promising society.
  • Transport allowance and relocation package for candidates outside from Ostrov
  • Contribution to supplementary pension insurance according to Lear's pension plan.
  • Flexible working hours and 25 days of holiday.
  • Possibility of eating directly in the race - lunch is paid by Lear.
  • Favourable employee mobile tariffs and other non-financial corporate benefits.


Your tasks will be:

  • Acting as a main communication partner for the customer
  • Management of action plans for customer quality concerns
  • Management and tracking of all customer KPIs including setting and implementation of action plans
  • Supporting and participating on P-FMEA
  • Management of customer claims
  • Preparing 8D reports
  • Leading problem solving meetings
  • Cooperating with APQP Engineers
  • Tracking of PPAP in serial production and customer release evidence
  • Active participation on change management (product & process)


Required skills:

  • Hands-on experience in quality area
  • Knowledge and practical experience with tools and methods as P-FMEA, PPAP and 8D
  • Problem solving attitude and very good communication skills
  • Driving license cat. B
  • Good communication in English and Czech
Location Code: