Customer Demand Planner

Customer Demand Planner

Rabat Plant, MA

Driving the future of automotive. We’re Lear For You.

Company Overview

Lear, a global automotive technology leader in Seating and E-Systems, enables superior in-vehicle experiences for consumers around the world. Our diverse team of more than 165,000 talented employees in 37 countries is driven by a commitment to innovation, operational excellence, and sustainability. Lear is Making every drive better™ by providing the technology for safer, smarter, and more comfortable journeys. Lear, headquartered in Southfield, Michigan, serves every major automaker in the world and ranks #186 on the Fortune 500. Further information about Lear is available at lear.com, or follow us on Twitter @LearCorporation

Lear has been operating in Morocco since 2003, offering a wide range of products and demonstrating strong expertise in electrical distribution systems, electronics, surface materials, and seating JIT(Just-in-Time).  With its 17 cutting-edge production and engineering sites located in Rabat, Tangier, Kenitra, and Meknes, Lear Morocco has become a major and significant player in the industry employing over 19,000 diverse & talented team members.

Lear Morocco has been certified as a Top Employer for 2022 and 2023 in recognition of its unwavering commitment to operational excellence, innovation, and fostering supportive work environment.

Key Responsibilities:

• Receive and process customer orders
• Track customer variations.
• Interaction with customers, providing information in answer to inquiries about product, account, and service
• Control and follow FG stock.
• Organize customer pick-ups.
• Manage returnable packaging availability.
• Ensure customer KPIs are green
• Ensure delivery performance at the required level
• Follow the consideration of emergencies of customer deliveries in collaboration with the production planning
• Ensure the achievement of the following indicators: 0Premium Freight / 0obsoletes / 100% service rate
• Capacity analysis and logistics’ information and -Customer's KPI monitoring through B2B/portal or standard communications.
• Track customer backlog to avoid any issue with customers

Key skills and Qualifications:

• Bac+5/Master's degree in Logistics/similar branch
• Competencies: Analytical skills/ Ability to manage priorities and stress
• Good communication skills in both French and English.

Why Lear

We offer a fantastic place to work, opportunity to grow and being part of a company who places its people first.

What We Offer

• Competitive Salary,
• Competitive social perks including:  
  • Medical insurance
  • Social security benefits,
  • Transportation allowance,
  • Canteen in site
• Paid Vacations
• Flexible working hours,
• Access to Learning and development opportunities
• Opportunities to give back to the community
• Meaningful work that makes a difference in the world

Lear Corporation is an Equal Opportunity Employer, committed to a diverse workplace.

Applicants must submit their resumes for consideration using our applicant tracking system. Due to the high volume of applications received, only candidates selected for interviews will be contacted. Unsolicited resumes from search firms or employment agencies, or similar, will not be paid a fee and will become the property of Lear Corporation.