Project Quality Engineer - Customer Liaison
Valls, T, ES, 43800
Job Description
LEAR Valls is looking for a high-skilled Project Quality Engineer – Customer Liaison eager to join a global leader in automotive technology.
We are a large multinational company based at the Electronics Campus in Valls (Tarragona, Spain).
We are seeking a professional who is passionate about Quality and strongly focused on customer satisfaction. The ideal candidate will:
- Lead cross-functional teams to guarantee effective containment, preventive and corrective actions.
- Focused on customer satisfaction, from reproducing the customer issues/complaints, determining of the root cause of the failure (if needed in corporation with external research laboratories or in cooperation with Tier2 suppliers)
- Ensuring the needed containment/corrective actions are executed to protect LER and our customers interests.
- Prepare, release, and confidently present/defend LEAR reports to customers (both: Failure Analysis reports and/or 8D) related to quality issues and their resolution.
Key Outcome
- Problem-solving methods. Results oriented. Making things happen.
- Strong customer focus, ensuring processes and products are driven by a continuous improvement mindset.
- Analysis and coordination of potential containment/corrective activities for customer complaints.
- Strong communication and interpersonal skills, enabling effective collaboration with cross‑functional teams and stakeholders
- Support customer visits and lead task-forces for critical issues.
- Drive your projects to success.
Job Requirements
- University degree (preferably in Electronics Engineering; related fields will also be considered).
- A minimum of 2 years of experience in the Electronics and/or Automotive industry will be considered a strong advantage.
- Knowledge of quality tools and strong problem‑solving mindset (8D methodology).
- Fluency in written and spoken Spanish and English; additional languages are a plus.
- Excellent communication skills; proactive, organized, and self‑motivated.