Project Quality Engineer - Customer Liaison

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Job Description

LEAR Valls is looking for a high-skilled Project Quality Engineer – Customer Liaison eager to join a global leader in automotive technology.

We are a large multinational company based at the Electronics Campus in Valls (Tarragona, Spain).

We are seeking a professional who is passionate about Quality and strongly focused on customer satisfaction. The ideal candidate will:

• Lead cross-functional teams to guarantee effective containment, preventive and corrective actions.
• Focused on customer satisfaction, from reproducing the customer issues/complaints, determining of the root cause of the failure (if needed in corporation with external research laboratories or in cooperation with Tier2 suppliers)
• Ensuring the needed containment/corrective actions are executed to protect LER and our customers interests.
• Prepare, release, and confidently present/defend LEAR reports to customers (both: Failure Analysis reports and/or 8D) related to quality issues and their resolution.

Responsibilities

Lead cross-functional teams to investigate customer complaints and drive effective containment, corrective, and preventive actions.
Reproduce and analyze customer-reported issues to identify root causes and define sustainable solutions.
Coordinate investigations with internal experts, external laboratories, and suppliers when required.
Ensure containment actions are implemented quickly to protect customers and business operations.
Prepare, review, and present Failure Analysis Reports and 8D reports to customers.
Act as the primary quality liaison between customers and internal manufacturing, engineering, and quality teams.
Support customer visits, audits, and technical discussions related to quality concerns.
Monitor the progress of corrective action plans and ensure timely closure of quality issues.
Drive continuous improvement initiatives focused on product quality, process effectiveness, and customer satisfaction.
Lead task forces and escalation activities for critical customer issues and high-impact quality incidents.

Experience Requirements

Bachelor's degree in Electronics Engineering or equivalent experience.
2+ years of experience in the Electronics and/or Automotive industry.
Experience using quality methodologies and problem-solving tools, including 8D.
Fluent in Spanish and English, both written and spoken.
Strong communication, organizational, and stakeholder management skills with a proactive and results-oriented approach.

Equal Opportunity Employer

Lear Corporation is committed to fair, merit‑based employment practices and equal opportunity.

We provide reasonable accommodations in accordance with applicable law. For assistance during the application process, contact your recruiter directly.

Applicants must submit their resume for consideration using our applicant tracking system. Due to the high volume of applications received, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the country where the position is located. Unsolicited resumes from search firms, employment agencies, or similar, will not be paid a fee and will become the property of Lear Corporation.