IT Specialist

Lear For You

We work hard for the people who work for us. We champion our teams. We foster collaboration, inclusion, respect and excellence. What we are trying to say is we want to be more for you.

We are your path to a better career, a better future, and a better you.

Our teams have invented groundbreaking technologies, flawlessly manufactured millions of products and earned a long list of awards. Year after year, we are one of the World's Most Admired Companies. 

Our teams are the secret to our success. They are empowered, inventive and inclusive. Passionate about their craft. Driven to succeed. Because we all understand that we must work together to win. 

Are you ready for a better career? A better future?

We're Lear For You. 

Role Description

To provide IT support to the Lear JIT Manufacturing site during production shifts, supporting all functional areas.

Key Tasks

•  Providing 1st line technical support and problem analysis/rectification.  Co-ordinating, prioritising, and organising the local IT tasks and open items using corporate Incident management application.
• Providing support for office IT equipment and software by problem-solving and end-user training enabling productive/efficient practices.

• Upgrade and update hardware/software to meet user requirements to increase productivity and maintain stability.
• Ensure communication stability/performance of the LAN/WAN by monitoring and solving issues.
• Follow established procedures of backup routine and system monitoring to ensure data integrity, security and accuracy.
• Ensure documentation and procedures are maintained and improved upon to enable smooth operations, sustain a knowledge base, self-reliance and an accruable history database.
• Plan and perform appropriate preventative maintenance by ensuring regular contractual maintenance on all essential equipment to ensure minimum downtime during production hours.

• Ensuring maximum availability of all computer systems throughout the plant, including hardware, networks, IT security and telecommunications.

• Provide support for mobile peripheral devices.
• Ensure smooth operation/support of the IT operations by monitoring and resolving data flow to maintain ongoing production on a shift by shift basis, including weekends and night shift, if needed

• Sustain stock of spare IT devices required to ensure daily operations.
• Ensure IT support is available for production critical issues during the shift

Key Requirements

• 3 years work experience in IT System Support Environment

• Hardware – Servers, Cisco wired and wireless infrastructures and Workstations & Laptops. 

• Software:

• Windows Server 2016/2019
• Windows 10/11 Workstations & MS Office
• Microsoft SQL Server administration
• Vmware 5 or above

• Comms – Cisco networking experience including switches and wireless access points, TCP/IP protocol, DHCP, DNS.